Privacy Policy

Last Updated: November 1, 2023

1. Introduction

Welcome to SolarCanada's Privacy Policy. This policy describes how SolarCanada ("we", "us", or "our") collects, uses, and shares your personal information when you visit our website (the "Site"), subscribe to our newsletter, or otherwise interact with us.

2. Information We Collect

We collect information that you provide directly to us, such as when you:

  • Subscribe to our newsletter
  • Contact us through our website
  • Participate in any interactive features of our services

The types of information we may collect include:

  • Contact information (such as name and email address)
  • Any other information you choose to provide

We also automatically collect certain information when you visit our Site, including:

  • Log information (such as your IP address, browser type, referring/exit pages, operating system)
  • Usage information (such as pages viewed, time spent on the Site, click-through data)
  • Cookie and similar technology information (as described in our Cookie Policy)

3. How We Use Your Information

We may use the information we collect to:

  • Provide, maintain, and improve our services
  • Send you technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and requests
  • Communicate with you about products, services, offers, and events offered by SolarCanada
  • Provide news and information we think will be of interest to you
  • Monitor and analyze trends, usage, and activities in connection with our services
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

4. Sharing of Information

We may share your information as follows:

  • With vendors, service providers, and consultants that perform services for us
  • If we believe disclosure is necessary to comply with any applicable law, regulation, legal process, or governmental request
  • To protect the rights, property, and safety of SolarCanada, our customers, or others
  • In connection with a business transaction such as a merger, acquisition, or sale of assets

5. Your Rights and Choices

You have several rights regarding your personal information:

  • Access: You can request copies of your personal information.
  • Rectification: You can ask us to fix inaccurate or incomplete information.
  • Erasure: You can ask us to delete your personal information in certain circumstances.
  • Restriction: You can ask us to restrict the processing of your information in certain circumstances.
  • Objection: You can object to our processing of your information in certain circumstances.
  • Data Portability: You can ask us to transfer your information to another organization or to you in certain circumstances.

To exercise any of these rights, please contact us using the details provided below.

6. Data Retention

We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.

7. Security

We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

8. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information of a child under 16, we will delete such information.

9. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.

10. Changes to this Privacy Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification).

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

SolarCanada
350 Bay Street, Suite 400
Toronto, ON M5H 2S6
Canada

Email: [email protected]
Phone: (416) 555-0123